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Title: Director, Cybersecurity Shared Services - Large Credit Union Coalition (LCUC) 

Location: Can be located anywhere in Canada - Fully Remote Work with less than 5% travel within Canada 

Proposed Salary Band: $130,000 - $150,000 




If cybersecurity is your thing and you like building strategy, working on interesting projects in a multi-stakeholder environment, and collaborating to develop a shared vision and service partnership, then keep reading! 


The Large Credit Union Coalition CIO group (LCUC CIO group) represents 15 of the largest credit unions across Canada with assets under management in excess of 155 billion dollars. Our team’s mission is to use our collective knowledge and national presence to provide technology leadership and innovation to enrich the financial lives of credit union members and strengthen the competitiveness of Canadian credit unions. We focus on spearheading key technologies and driving innovation in the credit union system. 


Working directly with the LCUC Cybersecurity Team, you will help develop and execute the strategic vision for shared elements of an LCUC-wide cybersecurity program. You will collaboratively develop and enhance strategy, following through on execution, whether it is the development and delivery of a SOC, threat intelligence sharing, vendor or project management, or acting as a service partner providing value to the coalition members and the credit union system. 


From an operational perspective this role will report to the LCUC Managing Director, while at the strategic level you will report to the LCUC Cybersecurity and CIO teams.   


Working with a high degree of independence you will need to demonstrate and deliver: 


  • Excellent working knowledge of cybersecurity strategy, best practices, and tools 

    • Implement the LCUC shared services model by identifying and developing priority programs and workstreams across LCUC credit unions, with a focus on aligning intelligence sharing across the Canadian credit union system. 

    • Partner with various credit union stakeholders and technology leaders to translate program requirements into technical solutions and system designs. 

    • Identify emergent trends and opportunities for LCUC consideration, development, and addition to the service portfolio. 

    • Ensure potential architectural and service risks are assessed and treated. 

    • Produce architectural specifications and design documents, including technical requirements and statements of work with proposed vendors. 

    • Develop services and solutions that directly benefit coalition member’s cybersecurity programs in resource savings and time-to-market. 

    • Directly influence maturity of controls capability, security posture, and compliance with adopted and legislated regulatory requirements and operating standards. 


  • Facilitation, thought leadership, and stakeholder engagement  

    • Prepare and present team meeting, project, and workstream material. 

    • Lead or direct meetings and discussions, including CU system or external engagements agreed upon by coalition members. 

    • Synthesize collaborative decisions into objectives and outcomes. 

    • Distribute meeting minutes and assigned action items. 

    • Act as a subject matter expert on behalf of the Cybersecurity team. 

    • Be the custodian of and conduit for privileged shared information. 

    • Perform assessments and analysis to prioritize stakeholder needs. 

    • Coordinate event planning and logistics for in-person and remote sessions. 

    • Schedule recurring and ad hoc meetings across 5 time zones. 

    • Represent LCUC and our members at credit union and technology conferences. 

    • Support and assist other LCUC-led projects and initiatives where appropriate.  


  • Vendor management and service delivery 

    • Engage cybersecurity solution providers to develop service partnerships and/or negotiate shared cost benefits on behalf of coalition members. 

    • Coordinate contract and agreement negotiation with legal review. 

    • Manage and maintain vendor relationships as an auditable function, reporting at regular intervals. 

    • Act as the vendor single-point-of-contact to support service delivery. 

    • As a service partner, help support regulatory requirements and due diligence for outsourced functions to third-party providers. 

    • Prepare and coordinate payment of invoices and billing notifications. 

    • Develop, monitor, and report on performance metrics and risk indicators. 

    • Ensure a delivery plan exists for each cybersecurity service or provided function within the portfolio. 

    • Administrative support or logistics directly supporting delivery of cybersecurity shared services. 


  • Excellent program and project management skills 

    • Lead or assist in the management, administration and coordination of projects including associated tasks, like project plan development and reporting. 

    • Develop knowledge of system scope and project objectives, as well as the role and function of each LCUC member to coordinate SME and other resources. 

    • Coordinate with third-party project management teams to support joint delivery. 

    • Develop business cases and associated project charters. 

    • Develop and/or identify KPI’s to measure success. 

    • Design of high-quality solutions that are scalable, extensible, cost effective and vendor agnostic.  

    • Creatively and competently problem solve, using critical thinking skills to develop solutions to emerging challenges and opportunities. 


  • Excellent communication skills 

    • Provide leadership and expertise in the development of communications through appropriate channels.  

    • Prepare reports & communications for relevant stakeholders, including LCUC CIO and Cybersecurity teams. Reports may consist of threat intelligence, program and workstream status updates, among other typical daily communications. 

    • Basic facilitation of meetings and discussions. 

    • Effective presentation delivery. 


  • Other requirements 

    • Mentoring, coaching, and performance management of LCUC cybersecurity employees and contractors in alignment with the Managing Director, LCUC. 

    • Stay knowledgeable and informed on existing and proposed regulations affecting the Canadian banking industry. 

    • Maintain general awareness of technology and solutions used by financial institutions. 

    • Maintain knowledge and proficiency in securing information systems and emerging technologies. 


To succeed in the role, you will need to: 

  • Have strong cybersecurity program experience at the strategic and execution level, ideally in Financial Services. 

  • Have knowledge of the latest tools and processes in cybersecurity. 

  • Have a proven track record in cross-functional teams, working towards shared solutions.  

  • Be a problem solver, not just a problem identifier. 

  • Be a strong communicator, knowing how to tailor your message to your audience. 

  • Be excellent at synthesis of information and creating new vision and direction based on your superior analytical skills. 

  • Be the one to provide clarity in the face of ambiguity. 

  • Be able to travel the levels – being strategic, working effectively with executives, and being granular and tactical as needed. 

  • Be comfortable working remotely with air travel within Canada few times per year. 

  • Knowledge of the credit union system would be an asset. 

  • Certifications and training in either Cybersecurity and/or Project Management would be an asset. i.e., PMP, CISSP, CISM, CRISC, CISA, CGEIT 

  • Have at least 10 years professional experience. 

  • Experience in service development and delivery would be beneficial. 

  • Experience in project management would be an asset. 

  • Experience in contract negotiations and vendor relations considered an asset. 

  • Experience leading working groups or committees considered an asset. 


Hard skills required: 

  • Project, task, and resource management. 

  • Vendor management. 

  • Microsoft Office suite of work productivity tools. 

  • M365 security and organization administration. 

  • SharePoint, Microsoft Teams configuration and administration. 

  • Report development. 



To apply, please send your resume and cover letter quoting in the subject line “LCUC Cybersecurity Gig” to 



LCUC is committed to employment equity and encourages applications from qualified candidates.  


We thank all applicants in advance; however only those selected for an interview 

will be contacted. 

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